Beyond Productivity

How the shift to remote work has impacted London's productivity and why holistic measures of success, inspired by Bhutan's Gross National Happiness...

The COVID-19 pandemic has profoundly altered the way we work. Some consider for the better. Others for the worse…

The Decline in London’s Productivity

Recent data indicate that London’s productivity has been negatively impacted by the increase in remote work. According to a report by the Office for National Statistics (ONS), productivity growth has slowed, diverging from pre-pandemic trends. While the initial phase of remote work showed promising productivity levels, sustaining this over a longer period has proven challenging. Various factors contribute to this decline, including the blurring of work-life boundaries, reduced collaboration, and the challenges of managing remote teams effectively (ONS, 2024).

One critical aspect of this trend is the adjustment period required for both employees and employers. Many workers have struggled with the lack of a structured work environment and the social isolation that comes with remote work. Furthermore, not all homes are equipped to serve as productive workspaces, which can hinder performance and output. Companies, too, have had to adapt rapidly to new management styles and digital communication tools, often without adequate preparation or training (ONS, 2024).

Productivity and Well-Being

The traditional focus on productivity as a primary measure of success overlooks several critical aspects of human well-being. While economic productivity is essential for national growth, it should not come at the expense of individual happiness and quality of life. Remote work has highlighted the importance of work-life balance, mental health, and personal fulfillment, factors that are not adequately captured by conventional productivity metrics.

Working from home has allowed many employees to spend more time with their families, engage in personal interests, and enjoy a more flexible schedule. These benefits, however, are often overshadowed by the pressure to maintain high productivity levels. The current situation presents an opportunity to rethink how we define and measure success, considering well-being and happiness alongside economic output.

Bhutan’s Holistic Approach

Bhutan offers a compelling example of an alternative approach to measuring national success. The country’s Gross National Happiness (GNH) index prioritises the well-being of its citizens over mere economic growth. GNH is built on four pillars: sustainable development, preservation and promotion of cultural values, conservation of the natural environment, and good governance (Ura et al., 2012). This holistic approach ensures that policies and initiatives contribute to the overall happiness and well-being of the population.

Bhutan’s emphasis on environmental sustainability and cultural preservation offers valuable lessons for other nations. For instance, while Bhutan remains committed to economic development, it ensures that this growth does not compromise its natural resources or cultural heritage. The country’s success in maintaining a balance between development and sustainability is a testament to the effectiveness of its holistic approach (Ura et al., 2012).

Alternative Metrics for Measuring Success

The current focus on productivity and GDP as the primary indicators of national success is increasingly being questioned. Alternative metrics that incorporate well-being, environmental sustainability, and social equity are gaining traction. The Human Development Index (HDI), for example, measures a country’s development based on life expectancy, education, and per capita income, providing a more comprehensive picture of national progress (UNDP, 2020).

Similarly, the Happy Planet Index (HPI) assesses sustainable well-being by considering factors such as life expectancy, well-being, inequality, and ecological footprint. These metrics highlight the importance of environmental sustainability and social equity in achieving true progress and prosperity (NEF, 2021).

Implications for Policy and Practice

The decline in productivity associated with remote work should not be viewed solely as a negative outcome. Instead, it presents an opportunity to reassess our priorities and develop policies that promote both economic and personal well-being. Governments and organisations can learn from Bhutan’s GNH approach by implementing measures that support work-life balance, mental health, and environmental sustainability.

For instance, policies that encourage flexible working arrangements, provide support for remote work infrastructure, and promote mental health awareness can help create a more balanced and productive workforce. Additionally, adopting alternative metrics to assess national success can lead to more holistic and inclusive development strategies.


The shift to remote work has highlighted the limitations of traditional productivity metrics and the need for a more holistic approach to measuring success. While London’s productivity has declined, I don’t think this should overshadow the potential benefits of remote work for individual well-being and quality of life. By adopting alternative metrics, such as Bhutan’s GNH, and focusing on sustainable development and happiness, nations can achieve a more balanced and fulfilling form of progress.


  • Office for National Statistics (ONS). (2024). Productivity flash estimate and overview, UK. Retrieved from ONS website
  • Ura, K., Alkire, S., & Zangmo, T. (2012). An extensive analysis of GNH index. Centre for Bhutan Studies.
  • United Nations Development Programme (UNDP). (2020). Human Development Report 2020. UNDP.
  • New Economics Foundation (NEF). (2021). The Happy Planet Index: 2021 Report. NEF.